Recent Water Damage Posts

Costs from water damage

9/1/2020 (Permalink)

Water Damge Our SERVPRO team is here to help!

When it comes to owning a business or a home, water damage can be one of the most costly things there is. You can not only lose out on days or weeks of productivity, but you could also find yourself repairing or replacing valuable equipment like electronics, tools and inventory. This is where the costs come into play.

- On average, water damage from a sink will run $7,000.00 for each instance

- For toilets, that number ranges between $2,000.00 and $10,000.00

As we can see, this can add up very fast! Here are some causes of water damages, and what you can do to help prevent them. 

1. Appliances and Equipment

- Air conditioners, water heaters or anything that uses tubes, pipes, gaskets or filters to operate has the potential to leak. The best thing to do is to regularly look over and maintain your equipment. If you notice anything that concerns you, such as rust, cracks, bulges or signs of moisture, call SERVPRO. 

2. Roofing

- Make sure you're checking your roof regularly. If you've got a pond up there, your drainage isn't working effectively. Keep in mind that every inch of water weighs in at around 5 lbs. Be sure to look for any damage to your perimeter flashing, roof membrane or roof penetrations like drains, pipes and gas lines. 

3. Pipes and Drains

- Your plumbing system is susceptible to stoppages, clogs and dmage. If a crack develops, it could dumb 250 gallons of water per day on your facility. Look for outward signs of moisture, blue stains, rusting, and cracking and bulging. If you're having plumbing work done or you have a cut pipe for any reason, check for scale buildup. You can also try a pipe camera to get a good look at what's going on inside your system. 

4. Sprinkler Systems

- Many commercial buildings are outfitted with sprinkler systems, which are great for minimizing fire damage, but not so great for water damage when they malfunction. Always check your sprinkler system for signs of damage or rust, and replace them regularly to make sure they are functioning properly. 

5. Mother Nature

- Natural disasters like hurricanes, severe thunderstorms ad flash flooding can do untold damage to your business. You can control how ready you are for it though. Keeping your gutters clear, installing barriers and storing sensitive files and electronics at a higher level are all things you can do to keep the damage minimal. Consult with a SERVPRO professional to get your ERP set up and ready in case something like this were to happen. 

Key takeaways for preventing water damage

7/23/2020 (Permalink)

Water damage is the No. 1 culprit that weakens your home's foundation and the very core that holds your house together. I am sure you have heard about core strength for your body. Well, water damage hits at the core strength of your home, eventually causing serious structural damage. Damp wood invites termites and carpenter ants. It can also cause mold and mildew if not taken care of properly. 

Here is how to prevent water damage using three easy strategies that will give you peace of mind the next time heavy storms hit. 

1. Ensure good drainage

- clean your gutters

- direct downspouts 5-10' away from the house

- slope your yard away from the foundation

2. Test your sump pump

- check your sump pump once a year

- test more frequently during storm season

3. Fix water leaks

- repair any noticeable dripping pipes

- check for dark spots under pipes & on ceilings

- repair any cracked caulking

- inspect the roof for missing, loose of damaged shingles 

By following these tips, you are going to have less of chance when it comes to the amount of water damage that the home may take on. 

First Steps After Home Water Damage

2/11/2020 (Permalink)

Someone extracting water from a carpet in a home Water extraction in a Prospect Heights, IL

Water-related property damage is among the top three causes of homeowner’s insurance filings. If you have experienced water damage in your Prospect Heights, IL, home, you may know it’s not easy to make logical decisions in a crisis. This simple outline may help you chart your course.

The Source 

If the source of the offending water is inside your home, as is the case with broken pipes or leaky appliances, turning off your water main valve should stop the problem. If external water, such as rising floodwater, infiltrated your home, it’s best to prioritize safety and seek higher ground until the water subsides.

Safety Check

Consider taking the following important safety precautions before entering the flooded area:

  • Keeping children and animals safely away from the water damage
  • Disconnecting your electrical panel
  • Ventilating with windows and fans
  • Wearing waterproof waders and gloves
  • Ventilating generator fumes properly

If you’ve checked off that safety list, you are ready to begin or arrange for someone to begin the cleanup. If you were not able to deactivate your electrical, or if your damage was caused by a flood, it is important you seek assistance from an emergency water remediation service. Floodwater can be highly contaminated with sewage, chemicals, and other hazards. It would not be wise to begin the cleanup without a specialist to supervise the process.

Do-it-Yourself Cleanup

If your water damage is fairly minor, less than one inch of standing water, you can begin removing the water with a wet vacuum once you’ve taken the safety precautions. Set up a drying area in the garage or on a patio so you can spread items out to dry. Strong ventilation will help prevent mold growth.

Insurance 

Once safety has been addressed and cleanup has begun, it’s a good idea to notify your insurance provider. Your agent will be able to summarize your coverage and initiate a claim.
A water-damage event in your home can be unsettling. Before you begin the water cleanup, it’s important to stop the source, prioritize safety precautions and hire professional support. Start there, and you and your family will be back to normalcy before you know it.

4 Hidden Dangers of Water Leaks

1/28/2020 (Permalink)

Ceiling tile removed due to water damage Ceiling damage in Arlington Heights, IL

Here are Some of the Hidden Dangers of Water Leaks

At first glance, a water leak may not seem like a major cause for concern. However, even small leaks can pave the way for severe water damage and high utility bills. As a business owner in the Arlington Heights, IL, area, knowing what to do in the event of a leak is critical to your company’s success. Here are some of the hidden dangers of water leaks that you should look out for to keep your business protected.

1. Ceiling Damage

If you have a roof leak that resulted from a pipe break, you will likely begin to notice damage to your ceiling. Once your ceiling becomes harmed, the damage may start to spread to other areas of your building, such as the walls and ceiling lights. As soon as you notice that your roof is leaking, call a professional to have the leak repaired and to prevent further harm.

2. Mold Damage

Any area of your building that contains adequate moisture is vulnerable to mold growth. When there is a water leak in your building, you have a much higher chance of encountering mold damage. Even small, steady leaks may lead to visible mold growth that can spread rapidly.

3. High Utility Bills

A higher water bill is expected when you’re dealing with a leak in your business. However, ongoing water damage may also lead to increased energy consumption, which can cause your utility bills to skyrocket. This typically occurs as a result of damaged insulation and a greater loss of warm and cold air.

4. Structural Damage

If a leak persists for long enough, it can compromise the integrity of your commercial building. Structural damage from water leaks may include deteriorated walls, rafters, wood flooring or ceiling joists. Not only are these repairs expensive, but they can also slow down your business.
A water leak is a problem that should be taken seriously. If you notice any signs of damage in your business, don’t hesitate to take action and call for a water damage repair immediately.

How To Clean Up Water Damage

12/6/2019 (Permalink)

Air movers and dehumidifier placed on floor of a basement drying out walls and floors Drying remaining water in a Prospect Heights, IL home

Water Restoration Process

Water damage to your Prospect Heights, IL, home can be a major hassle. The sooner you begin cleanup, the less likely you are to have secondary problems, such as mold growth. The following steps will guide you through the restoration process.

Address the Water Source

The flooding may be due to broken pipes, a leaky roof or any number of other causes. You have to stop the flow of water before beginning cleanup. Although a temporary solution may allow you to get started on the restoration process, it is important to fully repair the problem to prevent future flooding.

Assess the Water Damage

Consider the size of the affected area and the amount of water present. Check for signs of mold growth. Decide if you will be able to handle the restoration process yourself.

Remove Standing Water

The amount of water present determines the best way to remove standing water. You may be able to scoop the water out with buckets, or you may need to use special pumps or vacuums.

Dry Remaining Water

After the standing water has been removed, you will still have to contend with wet furnishings, carpet, etc. You can use fans and dehumidifiers to help with this step of the water cleanup process. If the outside humidity is low enough, you can open windows and doors.

Sanitize Affected Areas

Depending on the level of contamination in the water, it may be necessary to clean the surfaces that came into contact with the floodwater. In many cases, a store-bought antibacterial cleaner will be sufficient. More severe cases may call for harsher detergents.

Repair and Replace Damaged Items

Throw out any items that you are unable to fully dry and sanitize. Other items may be too damaged to repair, but some may only need a new coat of paint.
Don’t worry if the above steps seem overwhelming. A professional restoration service can repair water damage and get your home back to normal quickly and safely.

Replacing Your Toilet Is As Easy As 1-2-3

10/18/2019 (Permalink)

White toilet bowl in the bathroom Replacing a leaking toilet in Prospect Heights, IL, isn't as big of a deal as you may think it is

Replacing Your Toilet Is As Easy As 1-2-3

Replacing a leaking toilet in Prospect Heights, IL, isn't as big of a deal as you may think it is. Turns out, you probably don't even have to call a plumber. If you have a toilet picked out and waiting at your home, why not install it yourself?

Step 1- Removal

No matter what your reason for wanting a new toilet, it's never a bad idea to update your bathroom appliances. However, before you can install it, you have to get your old toilet out of there. Here's how to go about it:

  • Shut off the water to the toilet.
  • Flush the toilet until all the remaining water is gone.
  • Disconnect the water supply line.
  • Gently rock the toilet back and forth to break the wax seal.
  • Lift the toilet out and take it away.

Step 2- Preparation

If your previous leaking toilet caused water damage, you'll want to hire a water damage remediation service to take care of any problems before you install the new one. Once that's taken care of, make sure you have all the proper supplies and tools you will need: a toilet, a new wax gasket, a wrench and a screwdriver. Prepare the area by setting the wax seal on the flange where the toilet will sit. If you're also replacing the supply tube, apply pipe-joint compound to either end.

Step 3- Replacement

The final step of your toilet repair is to gently place your new porcelain throne onto the wax seal and bolts. Use your weight to push down toilet onto the gasket. Replace the washers and nuts onto the bolts holding the toilet down and tighten with a wrench. Continue you press down the toilet and tighten alternatively, until it no longer feels loose after pressing it. Lastly, reconnect the loose end of the supply line to the shut-off valve. Re-open the valve and flush the toilet to refill it.
Sometimes, you can't fix a leaking toilet. That's when you need to step up and put a new one in. Even people without much plumbing experience can do this at home with the proper guidance.

The Aftermath of Bursting Pipes

8/27/2019 (Permalink)

Burst pipe in a Prospect Height, IL home

Dealing with water damage in Prospect Heights, IL, can be a homeowner’s nightmare. When it’s cold outside, water can freeze and expand, leading to bursting pipes and a flooded home. Cleanup can be expensive. Thankfully, homeowner’s insurance can help with the financial burden, and there are a few things you can do to help make the process easier.

Emergency Repairs

In general, you want to wait for your homeowner’s insurance company to approve your claim before you start the main cleanup process or attempt to fix the broken pipe. However, there are a few simple things you can do to help prevent further damage:

  • Remove excessive water.
  • Turn off the water supply to your home.
  • Take valuable items that have not been damaged and move them to a safer location.

Check Your Policy

Homeowner’s insurance policies can vary widely when it comes to what is covered. For example, your policy may include damage from bursting pipes but not from a washing machine that malfunctioned. Your best bet is to read your policy yourself so you are aware of what your coverage is.

Have Proper Documentation

Documentation is a crucial step when you are making a water claim. Consider taking photographs and video when necessary to show the extent of the damage. A photo of the room from before the damage occurred can also be helpful if you have one handy. Be sure to include any receipts you have for items that have been damaged or destroyed. If, during your emergency repairs, you had to rent equipment or buy any supplies, keep track of your receipts so you can be reimbursed for them. Any documentation you can provide will likely help with the claim process.

These things can help make the process of your water damage repair from bursting pipes go more smoothly. Emergency repairs can prevent further damage, knowledge of your policy prevents misunderstandings, and documentation should help with the claim process. Hopefully, you will be able to have the damage repaired quickly and have life return to normal.

Basement Flood? We Can Help!

6/28/2019 (Permalink)

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today - (847) 637-3445

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Arlington Heights/Prospect Heights and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call SERVPRO of Arlington Heights/Prospect Heights Today – We’re Ready To Help (847) 637-3445.

What You Should Know About Water Damage and Your Insurance Policy

6/11/2019 (Permalink)

A leaky pipe will likely be covered

Questions You Might Have Regarding Your Policy

If a pipe breaks in your Prospect Heights, IL home and causes water to flood your home, the good news is that this will most likely be covered by your homeowners insurance. While this is usually a covered peril, however, there are some exceptions. The following are a few questions that you might have regarding your policy.

1. When is Damage Covered by Insurance?

When you experience water damage from a broken or leaky pipe, the cost of resulting damage will likely be covered. If the flood is the result of a broken pipe caused by freezing weather or a sudden accident, this will usually be included in your policy. However, you will often be required to pay for any costs related to repairing and replacing the pipe.

2. When is Damage Not Covered by Insurance?

If the insurance company believes that the pipe has broken as a result of your own negligence, then you will likely be denied insurance coverage. This can happen if you have not taken proper precautions to prevent freezing pipes during cold weather or if you have failed to maintain your home. You may also be required to pay for damages if you wait too long to contact your insurance company and the damage has worsened in the meantime.

3. What Should You Do When You Discover the Damage?

To prevent your insurance company from denying your claim, you should be sure to contact them as soon as possible. You should also hire a water damage remediation company to fix the broken pipe and do any necessary repairs in your home. While you wait for workers to arrive, you can begin documenting the damage and making temporary repairs to prevent water from spreading.

While a flood in your home can cause a lot of worry, the claims process can go more smoothly if you take the appropriate actions. Performing regular maintenance on your home can prevent problems and will make it easier to be approved for coverage if an accident does happen.

Water damaged home in Prospect Heights

5/27/2019 (Permalink)

Water Damage in a basement in Prospect Heights, IL.

Water Damage

SERVPRO of Arlington Heights/ Prospect Heights specializes in the cleanup of flooded basements and any damage caused by water in your home.

We were recently called out to help with the cleanup of this flooded basement in Prospect Heights, IL.  As a result of the flooding, our technicians needed to pull all of the flooring out as it was badly affected by the water.

If you are a home owner, a business owner or a property manager that experiences a water damage due to heavy rain, a burst pipe or any other reason, why not give our office a call at (847) 637-3445 to help with the clean up?

SERVPRO of Arlington Heights/Prospect Heights has the experience and the know how to perform the necessary clean up and to make your situation seem “Like it never even happened.” Browse our website for more details on our other types of services.

Spring showers are coming..!

5/27/2019 (Permalink)

Spring showers are coming and SERVPRO of Arlington Heights/ Prospect Heights is here to help you.

Will you be prepared if those Spring showers not only bring you lovely flowers but also bring you an unwanted flooded home or place of business??

Water Damage or Flooded Properties

SERVPRO of Arlington Heights/Prospect Heights is a trusted leader in the Water Restoration industry and has got you covered!

We specialize in the cleanup of flooded properties so why not give our office a call should this occur, we are available 24 hours a day and 7 days a week!

We'll clean it up and make it seem "Like it never even happened."

3 Common Water Issues in Commercial Buildings

4/18/2019 (Permalink)

Blocked drains can shut down a sink, room or plumbing zone.

Commercial buildings are a maze of hot-water and cold-water supply pipes and drains. The water lines and sprinkler heads of the fire suppression system complicate the picture. Leaking pipes are everyday occurrences. You learn to expect the occasional flood or pipe break. The only surprise comes when the plumbers run out of problems to fix. Following are the three most common problems faced in commercial plumbing.

1. Small Nuisance Problems

These problems have quick and easy fixes. Dripping faucets and leaking pipes are commonplace in restroom and kitchen areas. Fixing these problems saves water and eliminates the hazards associated with wet floors. Small repairs like this provide plumbers the opportunity to inspect the surrounding plumbing and fixtures. Not every plumbing problem gets reported.

2. Toilet Problems

Toilet design is all about performing the flush using the least possible amount of water. It takes a delicate balance of water volume and pressure for a successful flush. When conditions aren’t correct, the result is a toilet backup. Some problem toilets frequently block. They may need a new flush valve or total replacement.

3. Blocked, Slow and Foul-Smelling Drain Problems

Blocked drains can shut down a sink, room or plumbing zone. A slow drain provides a warning that it will eventually stop completely. Plumbers know that drain-flow problems require prompt attention.

Drain odors from a sink may mean that the trap is dry. A dry trap allows smells and sewer gas to leak into the building. Traps attached to floor drains can dry out as well. Pouring water down the drain is a simple fix for dry traps. If the odor problem persists, it becomes a problem for the custodial staff to handle.

Leaking pipes can cause a flood. The subsequent water damage and the risk of mold are a threat to your business. There are water damage remediation specialists located in the Arlington Heights, IL area. They can help minimize the impact of water damage and keep your business up and running. It all starts with a phone call.

Four Ways To Prevent Mold Growth in Your Home

3/25/2019 (Permalink)

If your home has high humidity, then you are more likely to find a mold growth.

Four Ways To Prevent Mold Growth In Your Home

If you have mold growing in your Arlington Heights, IL home, and you don’t know how to deal with it, you might feel stressed and frustrated. However, there are several things that you can do, such as preventing water damage, to keep a growth from forming. Keep these things in mind if you have a fungus problem in your house.

1. Fix Leaks Immediately

Because mold growth happens more quickly in moist environments, you should be sure to repair any leaks in your home as soon as possible. Whether the water is coming from a window, the plumbing or the roof, this is prime breeding space for mold. Even if the leak is small, it can cause enough water damage over time to become a large problem.

2. Keep Humidity Levels Low

If your home has high humidity, then you are more likely to find a mold growth. You can use a dehumidifier or an air conditioner to help keep humidity at an appropriate level.

3. Ventilate Areas That Are Prone to Mold

Active mold prevention is more often required in rooms where you use a lot of water, such as the bathroom, kitchen and laundry room. Keeping these areas ventilated can help. You should also make sure to dry any spaces where water tends to build up.

4. Clean Regularly

Regular maintenance and cleaning of your home is perhaps the best way to prevent mold. If you are cleaning on a regular basis, especially with products that kill mold spores, then the fungus will not have a chance to grow and spread.

While there are many ways that you can prevent mold, it can also be helpful to hire a professional mold remediation service if the problem is too large for you to handle on your own. Particularly if you have extensive water damage, it is a good idea to get outside help. A professional service can remove the mold, as well as repair the damage and prevent it from returning.

IICRC Categories and Classes

3/4/2019 (Permalink)

When you call to report a water loss in your business or home wouldn't it be nice to be able to give the person on the other end an idea of the type of loss you are experiencing.  The IICRC has set guidelines for restoration companies to follow as a standard. These standards tell us what can stay and what has to go.  We are not making up our own rules, like in monopoly.  We follow the guidelines set be a 3rd party, the IICRC.  

Categories of water – This refers to the amount of contamination in the water.

Category 1 – Water originates from a sanitary source and does not pose substantial risk from dermal, ingestion, or inhalation exposure. 

Category 2 – Water contains significant contamination and has the potential to cause discomfort or sickness if contacted or consumed by humans.

Category 3 – Water is grossly contaminated and can contain pathogenic, toxigenic, or other harmful agents.

Classes of water – This refers to how wet an area, room, or structure has become.

Class 1 (least amount of water absorption and evaporation load) – Water intrusion where wet, porous materials (e.g., carpet, gypsum board, fiber-fill insulation, concrete masonry unit (CMU), textiles) represent less than ~5% of the combined floor, wall, and ceiling surface area in the space and where materials described as low evaporation materials

(e.g., plaster, wood, concrete, masonry) or low evaporation assemblies (e.g., multilayer wallboard, multilayer subfloors, gym floors, or other complex, built-up assemblies) have absorbed minimal moisture.

Class 2 (significant amount of water absorption and evaporation load) – Water intrusion where wet, porous materials (e.g., carpet, gypsum board, fiber-fill insulation, concrete masonry unit (CMU), textiles) represent ~5% to ~40% of the combined floor, wall, and ceiling surface area in the space and where materials described as low evaporation materials (e.g., plaster, wood, concrete, masonry) or low evaporation assemblies (e.g., multilayer wallboard, multilayer subfloors, gym floors, or other complex, built-up assemblies) have absorbed minimal moisture.

Class 3 (greatest amount of water absorption and evaporation load) – Water intrusion where wet, porous materials (e.g., carpet, gypsum board, fiber-fill insulation, concrete masonry unit (CMU), textiles) represent more than ~40% of the combined floor, wall, and ceiling surface area in the space and where materials described as low evaporation materials (e.g., plaster, wood, concrete, masonry) or low evaporation assemblies (e.g., multilayer wallboard, multilayer subfloors, gym floors, or other complex, built-up assemblies) have absorbed minimal moisture.

Class 4 (deeply held or bound water) – Water intrusion that involves a significant amount of water absorption into low evaporation materials (e.g., plaster, wood, concrete, masonry) or low evaporation assemblies (e.g., multilayer wallboard, multilayer subfloors, gym floors, or other complex, built-up assemblies). Drying may require special methods, longer drying times, or substantial water vapor pressure differentials.

SERVPRO of Arlington Heights / Prospect Heights

847-637-3445

Water Damage From Garden Hose

7/5/2018 (Permalink)

A 25-foot, 1/2-inch diameter hose attached to a faucet that supplies water at 40 psi has a flow rate of 24 gallons per minute, while a 100-foot hose only has a flow rate of 6 gallons per minute.  That is a lot of water coming from a garden hose.  That is why it is so important to make sure that when you are out watering your garden or flowers that you keep an eye on the hose.  Walking away from your hose while it is on can cause water to flow into your home and cause water damage.

A leaking garden hose can also cause water damage to your home as well as mold damage due to the long period of time that the water might be entering your home.  Here are some things you should look for when you come across a leaking water hose, and how you can stop the water from entering your home.

The most important thing to determine is where the leak on your hose is actually coming from. This shouldn’t be too difficult to do, but depending on the location will determine the severity of the problem and how much effort it will take to fix it. If your hose always leaks from around the connection to the water tap, you may have either a problem with the spigot itself, or the hose fitting.  If water wells up around the handle, your packing washer may be worn out, or the packing nut may need to be tightened, but if water only leaks when your hose is secured to the faucet, then you need to see if the water is welling up around the actual connection, or from below the fitting.

If you find that you have water damage to your home due to water entering your home from the garden hose, SERVPRO of Arlington Heights/Prospect Heights is here to help.  Give us a call at 847-637-3445. 

Sewage Backup Causes

6/20/2018 (Permalink)

Sewage backups are very unfortunate events that can happen in any home or commercial property. What causes this type of water damage anyway?  Well, typically there are three main categories that a sewer back up happens: damaged sewer pipes, clogs, and tree roots in the sewer system.  Let's look at these three areas a bit closer. 

  • Clogging: Typically if you only have one area of your home that experiences a backup, like a tub or a sink, then there is typically a clog and can be fixed with cleaning the drain.  However, if you have the backup in several areas of your home, then there is a blockage at the main or the private that is causing the issue.   Unless the blockage is removed, the overflow will continue and will damage your entire home or business area.
  • Tree Roots:  The roots of large trees in the proximity of a sewer line can often cause severe problems. They can literally grow into the pipes and cause holes and blockages or they may wrap around the sewer line and crush it.
  • Damaged Sewer Lines: Older properties with older sewer lines that have not been upgraded can have broken or collapsed lines.  All the pipes and sewers in older homes were built using cast iron and clay which can wear off with time, get rusty, and easily break down. Present day plastic sewer lines cannot cause such problems simply because they don’t rust.

Sewage backups are not only hazardous to your health, but they can cause a great amount of structural damage to your home.  If you experience a sewage back up do not attempt to flush the toilet. Do not use harsh chemicals to attempt to clean out the drain.  This can actually cause more damage and make things worse.  Open your windows to let fresh air in.  It is also very important to keep pets and children away from the affected area.  However, the most important thing to do, is to call for professional help.  

SERVPRO of Arlington Heights/Prospect Heights is here to help with all your water damage needs. We are open 24/7/365 to help.  Call us at 847-637-3445.  

Reasons Sump Pumps Fail

6/15/2018 (Permalink)

It is spring time in Arlington Heights, and the one thing we know is that rain is never far behind.  With the spring rains comes the sump pump failure calls from homeowners. Often we are asked, how does this happen and why does my sump pump fail?  The following is some of the top reason we have seen sump pumps fail.

Power failures: When the electricity goes out, and the sump pump does not have a battery backup or the battery backup is not fully charged there is no way for the pump to do their job.  Making sure that your battery backup system is fully charged before a storm the best way to ensure you don’t have water backing up into your home.

Wrong size sump pump: When you have an undersized pump it causes the pump to have to work extra hard to remove the water from your home.  If the pump is too big, it has to work harder, and in return the life span is lessened.

Defective sump pump:  Yes, it does happen that at the time of install the sump pump is defective.   It is wise to test the pump when it is initially installed to make sure the pump operates properly.

Frozen of Clogged Lines: If the water cannot exit, the pump does not work.  Protecting the water’s exit point of the discharge pipe will keep debris and animals out of the system, making it optimal for your sump pump.

Switch Problems: The switch is the main mechanical reason for sump pump failures.  This occurs when the pump shifts from its position inside the basin, rendering the float ineffective. Float is responsible for the smooth operation of the on/off switch. Your sump pump relies on both the switch and the float arm mechanisms to operate effectively.

Last, but not least is Lack of Maintenance: Most sump pumps should be ran every 2-3 months per most manufactures instructions.  Testing to make sure your sump pump works before rainy season hits is also recommended. 

If you have a sump pump failure this spring, SERVPRO Arlington Heights/Prospect Heights is here to help.  Give us a call at (847) 637-3445

We Are Faster To Your Water Disaster

6/11/2018 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Arlington Heights/Prospect Heights provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Arlington Heights/Prospect Heights arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 847-637-3445.

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Arlington Heights/Prospect Heights

SERVPRO of Arlington Heights/Prospect Heights specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

24 Hour Emergency Water Damage Service

6/7/2018 (Permalink)

SERVPRO of Arlington Heights/Prospect Heights is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - (847) 637-3445

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of LaGrange Park/North Riverside has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

SERVPRO of Arlington Heights/Prospect Heights specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Sewage Backup Causes

6/7/2018 (Permalink)

Sewage backups are very unfortunate events that can happen in any home or commercial property. What causes this type of water damage anyway?  Well, typically there are three main categories that a sewer back up happens: damaged sewer pipes, clogs, and tree roots in the sewer system.  Let's look at these three areas a bit closer. 

  • Clogging: Typically if you only have one area of your home that experiences a backup, like a tub or a sink, then there is typically a clog and can be fixed with cleaning the drain.  However, if you have the backup in several areas of your home, then there is a blockage at the main or the private that is causing the issue.   Unless the blockage is removed, the overflow will continue and will damage your entire home or business area.
  • Tree Roots:  The roots of large trees in the proximity of a sewer line can often cause severe problems. They can literally grow into the pipes and cause holes and blockages or they may wrap around the sewer line and crush it.
  • Damaged Sewer Lines: Older properties with older sewer lines that have not been upgraded can have broken or collapsed lines.  All the pipes and sewers in older homes were built using cast iron and clay which can wear off with time, get rusty, and easily break down. Present day plastic sewer lines cannot cause such problems simply because they don’t rust.

Sewage backups are not only hazardous to your health, but they can cause a great amount of structural damage to your home.  If you experience a sewage back up do not attempt to flush the toilet. Do not use harsh chemicals to attempt to clean out the drain.  This can actually cause more damage and make things worse.  Open your windows to let fresh air in.  It is also very important to keep pets and children away from the affected area.  However, the most important thing to do, is to call for professional help.  

SERVPRO of Arlington Heights/Prospect Heights is here to help with all your water damage needs. We are open 24/7/365 to help.  Call us at 847-637-3445.  

Avoid Water Damage by Routine Gutter Maintenance  

6/5/2018 (Permalink)

According to our friends at Farmers Insurance, "Cleaning out your gutters is very important.  If you’re seeing lots of leaves, birds’ nests, sticks, and whatnot up there, your gutters may not be doing the job you hired them for. And on a rainy day, a clogged gutter can send water spilling into your home’s foundation, through the roof, or down to your basement. That could cause some serious water damage! So next time you’re doing some seasonal cleaning, make sure those gutters are clean. And if your gutters are too high, be safe and get a professional to check them."

Fortunately, gutter cleaning usually is a job you can do yourself, and most homes require only twice-yearly cleanings.  Clogged, overflowing gutters can be worse than no gutters at all. They can lead to wet basements, rot and leaks at your roof's edge, and damaged siding.  If climbing ladders isn't a safe or comfortable choice for you, call a professional. 

If you have water damage in your home or commercial property, give us a call at 847-637-3445.  We are always here to help! 

Water damaged home in Arlington Heights

8/17/2016 (Permalink)

Removing 3 layers of water damaged floors in the master bath.

Unfortunately for these homeowners, the sink in their master bedroom burst while they were away on vacation. The damage was substantial to their home in that it affected not only the master bedroom and hall bath on the second level but also several rooms on the lower level including ceiling damage in their garage.

Arlington Heights School District 25 school floods

7/14/2016 (Permalink)

Our Technician shown extracting water from the carpet.

SERVPRO of Arlington Heights/Prospect Heights was called out recently to assist in the flood cleanup of one of the District's grammar schools.  The flood occurred over a weekend and SERVPRO responded immediately to the call made by the Facilities Manager at the School District to assist with the mitigation of the water damage that had occurred due to a burst pipe.  SERVPRO of Arlington Heights/Prospect Heights has assisted the School District in the past with flood cleanups at its various schools.

SERVPRO of Arlington Hts./Prospect Hts. called out to assist in flood cleanup at The Metropolis

6/27/2016 (Permalink)

Due to the heavy rains last week, the Metropolis Theatre located in downtown Arlington Heights, IL experienced flooding in their lobby.  The rain water poured in from outside through the lobby doors saturating the carpet and tile. SERVPRO of Arlington Heights/Prospect Heights was called to assist with the flood cleanup.  This is the second time SERVPRO has assisted The Metropolis with a flood cleanup.

http://www.chicagotribune.com/suburbs/arlington-heights/news/ct-ah-arlington-storm-damage-tl-0630-20160623-story.html