Recent Posts

For Immediate Service in Arlington Heights or Prospect Heights, Call SERVPRO

3/20/2019 (Permalink)

SERVPRO of Arlington Heights/Prospect Heights provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Arlington Heights or Prospect Heights. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment

Have Questions? Call Us 24/7 – 847-637-3445

Residential Services

Whether your Arlington Heights or Prospect Heights home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your Arlington Heights or Prospect Heights commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services:

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration

Faster to your Arlington Heights Water Damage Event

3/20/2019 (Permalink)

Why SERVPRO Faster to your Arlington Heights Water Damage Event Flooding in an Arlington Heights School.

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Arlington Heights/Prospect Heights. provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Arlington Heights/Prospect Heights. arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 at 847-637-3445

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Arlington Heights/Prospect Heights

SERVPRO of Arlington Heights/Prospect Heights specializes in the cleanup and restoration of residential and commercial properties after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Carpet Cleaning in Prospect Heights

3/20/2019 (Permalink)

Why SERVPRO Carpet Cleaning in Prospect Heights Our technicians use hot water extraction to remove the dirt in the carpet.

SERVPRO provides many services such as carpet cleaning.

Our carpet cleaning services are not only for residential properties but also for commercial properties. This picture shows the carpet cleaning method we use which is always hot water extraction. This type of cleaning method coupled with our proprietary cleaning products help remove the dirt and grime from the carpeting.

If you are a home owner, a business owner or a property manager that needs carpet cleaning, why not give our office a call at 847-637-3445 to help with the carpet cleaning?

SERVPRO of Arlington Heights/Prospect Heights has the experience and the know how to make your carpets look fresh and clean again as well as smell good!

Browse our website for more details on our other types of our cleaning services.

Four Ways To Prevent Mold Growth in Your Home

3/18/2019 (Permalink)

Mold Remediation Four Ways To Prevent Mold Growth in Your Home Regular maintenance and cleaning of your home is perhaps the best way to prevent mold.

Four Ways To Prevent Mold Growth In Your Home

If you have mold growing in your Arlington Heights, IL home, and you don’t know how to deal with it, you might feel stressed and frustrated. However, there are several things that you can do, such as preventing water damage, to keep a growth from forming. Keep these things in mind if you have a fungus problem in your house.


1. Fix Leaks Immediately


Because mold growth happens more quickly in moist environments, you should be sure to repair any leaks in your home as soon as possible. Whether the water is coming from a window, the plumbing or the roof, this is prime breeding space for mold. Even if the leak is small, it can cause enough water damage over time to become a large problem.


2. Keep Humidity Levels Low


If your home has high humidity, then you are more likely to find a mold growth. You can use a dehumidifier or an air conditioner to help keep humidity at an appropriate level.


3. Ventilate Areas That Are Prone to Mold


Active mold prevention is more often required in rooms where you use a lot of water, such as the bathroom, kitchen and laundry room. Keeping these areas ventilated can help. You should also make sure to dry any spaces where water tends to build up.


4. Clean Regularly


Regular maintenance and cleaning of your home is perhaps the best way to prevent mold. If you are cleaning on a regular basis, especially with products that kill mold spores, then the fungus will not have a chance to grow and spread.


While there are many ways that you can prevent mold, it can also be helpful to hire a professional mold remediation service if the problem is too large for you to handle on your own. Particularly if you have extensive water damage, it is a good idea to get outside help. A professional service can remove the mold, as well as repair the damage and prevent it from returning.

IICRC Categories and Classes

3/4/2019 (Permalink)

When you call to report a water loss in your business or home wouldn't it be nice to be able to give the person on the other end an idea of the type of loss you are experiencing.  The IICRC has set guidelines for restoration companies to follow as a standard. These standards tell us what can stay and what has to go.  We are not making up our own rules, like in monopoly.  We follow the guidelines set be a 3rd party, the IICRC.  

Categories of water – This refers to the amount of contamination in the water.

Category 1 – Water originates from a sanitary source and does not pose substantial risk from dermal, ingestion, or inhalation exposure. 

Category 2 – Water contains significant contamination and has the potential to cause discomfort or sickness if contacted or consumed by humans.

Category 3 – Water is grossly contaminated and can contain pathogenic, toxigenic, or other harmful agents.

Classes of water – This refers to how wet an area, room, or structure has become.

Class 1 (least amount of water absorption and evaporation load) – Water intrusion where wet, porous materials (e.g., carpet, gypsum board, fiber-fill insulation, concrete masonry unit (CMU), textiles) represent less than ~5% of the combined floor, wall, and ceiling surface area in the space and where materials described as low evaporation materials

(e.g., plaster, wood, concrete, masonry) or low evaporation assemblies (e.g., multilayer wallboard, multilayer subfloors, gym floors, or other complex, built-up assemblies) have absorbed minimal moisture.

Class 2 (significant amount of water absorption and evaporation load) – Water intrusion where wet, porous materials (e.g., carpet, gypsum board, fiber-fill insulation, concrete masonry unit (CMU), textiles) represent ~5% to ~40% of the combined floor, wall, and ceiling surface area in the space and where materials described as low evaporation materials (e.g., plaster, wood, concrete, masonry) or low evaporation assemblies (e.g., multilayer wallboard, multilayer subfloors, gym floors, or other complex, built-up assemblies) have absorbed minimal moisture.

Class 3 (greatest amount of water absorption and evaporation load) – Water intrusion where wet, porous materials (e.g., carpet, gypsum board, fiber-fill insulation, concrete masonry unit (CMU), textiles) represent more than ~40% of the combined floor, wall, and ceiling surface area in the space and where materials described as low evaporation materials (e.g., plaster, wood, concrete, masonry) or low evaporation assemblies (e.g., multilayer wallboard, multilayer subfloors, gym floors, or other complex, built-up assemblies) have absorbed minimal moisture.

Class 4 (deeply held or bound water) – Water intrusion that involves a significant amount of water absorption into low evaporation materials (e.g., plaster, wood, concrete, masonry) or low evaporation assemblies (e.g., multilayer wallboard, multilayer subfloors, gym floors, or other complex, built-up assemblies). Drying may require special methods, longer drying times, or substantial water vapor pressure differentials.

SERVPRO of Arlington Heights / Prospect Heights

847-637-3445

EMERGENCY FIRE DAMAGE TIPS

2/24/2019 (Permalink)

Fire Damage EMERGENCY FIRE DAMAGE TIPS Choose to plan don't choose to react.

These emergency tips will assist you in taking proper action until your SERVPRO of Arlington Heights / Prospect Heights arrive. Follow these DOs and DON’Ts to help reduce damage and increase the chances of a successful restoration.

DO:

  • Limit movement in the home to prevent soot particles from being embedded into carpet and avoid tracking.
  • Keep hands clean. Soot on hands can further soil upholstery, walls and woodwork.
  • If electricity is off, empty freezer and refrigerator completely and prop doors open to help prevent odor.
  • Wipe soot from metal kitchen and bathroom faucets, trim and appliances.
  • If heat is off during winter, pour RV antifreeze in sinks, toilet bowls, holding tanks and tubs to avoid freezing pipes and fixtures.
  • Remove soot particles from plants with a damp cloth.
  • Change HVAC filter, but leave system off until a trained professional can check the system.
  • Tape double layers of cheesecloth over air registers to stop particles of soot from getting in or out of the HVAC system.

DON’T:

  • Don’t attempt to wash any walls or painted surfaces without first contacting your SERVPRO® Franchise Professional.
  • Don’t attempt to shampoo carpet, rugs or upholstered furniture without first consulting your SERVPRO® Franchise Professional.
  • Don’t attempt to clean any electrical appliances (TV sets, radios, etc.) that may have been close to fire, heat or water without first consulting an authorized repair service.
  • Don’t consume any food or beverages that may have
  • been stored close to fire, heat or water. (They may be contaminated.)
  • Don’t turn on ceiling fixtures if ceiling is wet. Wiring may be wet or damaged and cause electrical shock and air movement may create secondary damage.
  • Don’t send garments to the dry cleaner. Improper cleaning may set in smoke odor.

Smoke Alarms: LIFE SAVERS

2/12/2019 (Permalink)

Fire Damage Smoke Alarms: LIFE SAVERS BATTERIES!

Smoke alarms save lives when properly installed and maintained, according to the National Fire Protection Association (NFPA).

In homes, smoke alarms should be in every bedroom and on every level, including the basement. In office and commercial environments, check your state requirements or contact your local Fire Marshall to help ensure all codes are met.

Test smoke alarms monthly using the test button. Smoke alarms with non-replaceable batteries need the entire smoke alarm unit replaced every ten years. Other alarms need batteries replaced every year and the unit replaced every ten years. If the alarm chirps signaling low battery, take the proper steps to replace the unit or the batteries immediately. Never disable or remove the battery from an alarm. Almost half of fires where smoke alarms were present but did not activate had missing or disconnected batteries (NFPA).

In larger commercial facilities, hard wired or wireless smoke alarms offer benefits such as not needing to be tested as often and activating throughout the entire building if smoke is detected in just one area (NFPA).

If you need help installing, testing or changing batteries in your smoke alarms, contact your local fire department, an electrician or the American Red Cross.

Be sure your home or workplace has a fire emergency plan in place and conduct regular fire drills. For more information on Emergency preparedness, contact your SERVPRO® Professional.  847-637-3445.

Portable fire extinguishers

2/12/2019 (Permalink)

Fire Damage Portable fire extinguishers Don't PASS on getting them charged.

Portable fire extinguishers can be life and property saving tools when used correctly. In order to operate an extinguisher, the National Fire Protection Association (NFPA) suggests remembering the word PASS:

Pull the pin. Hold the nozzle pointing away from you and release the locking mechanism.

Aim low. Point the extinguisher at the base of the fire.

Squeeze the lever slowly and evenly.

Sweep the nozzle from side-to-side.

Read the instructions on the fire extinguisher and become familiar with them before a fire breaks out. Remember, extinguishers do have limitations. It is also important to ensure you have the correct type of extinguisher for your facility. To find more information on choosing the appropriate class of extinguisher, please visit the NFPA website at nfpa.org.

Polar Vortex 2019 SERVPRO

1/29/2019 (Permalink)

Storm Damage Polar Vortex 2019 SERVPRO Plan to plan to have a plan!

As a polar vortex rolls across the United States in this week, there is a point when we have a lower temperature than Antarctica. Take a second to think about that.

Although temperatures in Arlington Heights and Chicago-land drop quickly, we will fair better than other areas.

Unfortunately for homeowners and business owners in our area, the drop will still wreak havoc with their pipes. Being overwhelmed on what to do is going to be the first thought. That is why you need a plan and a company. 

Many homes and businesses will call about burst pipes, flooded basement and closed office due to sprinkler breaks and will be put on wait lists.

Although it does seem like some of these burst pipes will be inevitable, there are a few precautions that you can take to avoid a major loss when the temperatures drop.

Insulate Pipes

Insulating your pipes is inexpensive compared to the cost of a water damage and is easy to do yourself. This is the first step when preparing your house for cold weather.

Insulate Everything Else

Make sure there is plenty of insulation in your attic and crawlspace. This will keep everything in your house warmer including your pipes.

Run Faucets

When you know that there is going to be a big temperature drop, like the recent polar vortex, don't give water a chance to freeze by running it. The smallest stream from a faucet will keep the water moving and prevent freezing. This is especially important to do with faucets that are served by exposed pipes.

Keep Garage Door Closed

If there are pipes in your garage, you need to keep it as warm as possible. Do not leave it open and try to open it only when absolutely needed.

Remove, Drain, and Store Hoses

Water in hoses can freeze and start a chain reaction that will lead back into your house. Prevent this by removing all hoses from the house and draining them.

Open Cabinets

Open cabinets in the kitchen and bathroom to get some warmer air moving beneath your sinks.

Keep House Temperature Consistent

Most people drop the temperature in their house down at night. When temperatures are especially cold, it is best to keep the house at a higher consistent temperature. The price of heat is nothing compared to the price of a burst pipe.

Set Temperature When Out of Town

If you will be out of town during the winter, make sure to keep the temperature of your house above 55 degrees at the very least.

Following these simple steps can go a long way in preventing a major water damage. For the losses that cannot be prevented, remember to call us at SERVPRO of Arlington Heights/Prospect Heights at 847-637-3445!

Preparing A Commercial Property For Fall

8/23/2018 (Permalink)

It’s official, fall is coming, and it’s coming quickly. School gear is being purchased in bulk, last minute vacations are being taken to squeeze out the final remnants of summer and hot weather, and fall apparel and gear have hit the stores in preparation for the cooler air and shorter days. Take the hint and start your own preparations to make sure your commercial property is ready for the changing seasons.

Check Your Gutters – The season is known as “Fall” for a reason, leaves are going to change color and fall from the trees in bulk, and that means a lot more than increased sweeping and vacuuming inside as they are tracked in on shoes. The biggest threat that comes from all of those falling leaves and debris is to your gutter system. Make sure it’s clear so that water will flow freely away from your building when it rains and pours. This simple step will go a long way towards preventing roof leaks and flooding.

Check Your Heaters – Avoid surprises by checking to make sure your heater works before the first cold snap. This means checking on the pilot light, oil levels (if applicable) and furnace filters, as well as having an HVAC expert come in for a seasonal checkup. Not only will your employees and customers thank you, but these steps can help ensure your heating unit will work better and last longer.

Check Your Water Pipes – Exposed water pipes should regularly be checked for leaks, but fall is also a good time to examine the insulation and make sure it’s prepared for colder weather. Prevent frozen and burst pipes in the winter by conducting a quick check in the fall and fixing any inadequacies.

Prevent Electrical and Fire Problems – Have an electrician come in and perform a maintenance check on your electrical system to ensure it’s prepared for the increased usage that fall demands. Shorter and colder days mean more lighting and the possible addition of space heaters, and you don’t want to blow a fuse when clients are around! While you’re at it check your smoke detectors and their batteries ideally once a month, but in the spring and fall at the least, and any emergency generators which should be started once a week so they don’t remain idle too long, transfer load tested every month and full load tested once a year.

SERVPRO of Arlington Heights/Prospect Heights is here to help.  Give us a call at 847-637-3445 for all your emergency preparedness needs, as well as emergency water or fire needs.